Bentall Kennedy

Discerning tenants have every right to expect excellent tenant service. At Sun Life Financial Centre, we have structured our tenant service program to exceed these expectations at every opportunity.

Our Property Management Team believes the personal extras are important, so you will find such touches as an umbrella waiting for you at our security consoles for those unexpected Ottawa showers. Our daily commitment is to maintain a building site that not only functions beautifully and is meticulously cared for, but also makes our tenants very proud to be here.

Our tenant service centre is open around the clock with a member of our team available to assist you at any time. All service requests are dispatched to the appropriate building operations personnel electronically. With an average answer speed of six seconds for phone requests, we consistently earn high satisfaction ratings from our tenants. We have building operators on-site 24/7 to ensure smooth operation of HVAC, lighting, electrical, and life safety systems.

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